Our Privacy Policy

At The Fantastic Floor, we take special care to guarantee that all information that you provide us with is kept secure and private.

Information collected by The Fantastic Floor

The Fantastic Floor will only collect the following information about you, and only by receiving it directly from you: Your name, email address, and billing and shipping addresses.

The reason we take down this information is so that we can deliver our products and samples to you and so that we can contact you in order to provide any customer service you might need. Additionally, this information allows us to offer you special discount rates on our products.


We use cookies, which are small files that a web site sends to your browser that are then stored on your hard drive for future use. These cookies perform simple tasks to help with your online shopping experience, such as remembering which items you had in your cart in a previous session and remembering your login information for you.

How The Fantastic Floor uses your personal information

The Fantastic Floor will only release information to trusted third parties that we work with in order to perform services for and deliver our products to you. We will also provide information if such a provision is required by law. We may also release information in order to protect the safety, right, and/or property of others or ourselves. The Fantastic Floor will never sell or rent your personal information.

Controlling how your information is used

If you subscribe to any of our newsletters or other marketing correspondences and wish to opt out, simply give us a call or send us an email and we will unsubscribe you as soon as we can.

If you would like to modify any of the information in your account, you can log in and update your personal information on the The Fantastic Floor website. Just head to our Customer Service page. You can also call directly at 888-448-9663 and a representative will update your information for you.


Call us at 888-448-9663

Fax: 360-433-0374

Monday thru Friday, 7am to 5pm Pacific Time.

Our knowledgable staff is ready to help.