Order Processing

Order From Hardwood Flooring Experts

At The Fantastic Floor, we pride ourselves in providing high-quality, discount hardwood flooring. With the largest and most affordable hardwood flooring collection in the U.S., we make quality convenient. We deliver hardwood flooring to all 50 states, as well as Canada. When you order from The Fantastic Floor, you can have confidence in the process.

Processing Your Hardwood Flooring Order

After you have viewed our extensive online collections, participated in our sample program, and feel confident in your selection, you are ready to place an order. The order process begins when the customer hits the “submit order” button at the end of the checkout process. Your hardwood flooring order is then transmitted to The Fantastic Floor corporate office. Upon receiving the order, our employees begin coordinating the shipment process by issuing a pickup request to the warehouse closest to your location. Once we are authorized to ship we will send you an itemized receipt that will include full product names, number of boxes and expected date of arrival.

Shipping Your Order

Our shipping manager will coordinate with the shipping service provider to transport your hardwood flooring to the delivery address specified. For your convenience, we’ll email a link to track your order online once product has shipped. If truck is contracted for a residential delivery the trucking company will call 24 hours before delivery to schedule a delivery appointment that works for you! Business deliveries are made M-F between the hours of 8am and 5pm and typically a delivery appointment is not made.

Processing and Transit Time

After you submit an order for our discount hardwood flooring, we typically process the order within 2 business days. We quickly communicate with flooring warehouses throughout the U.S. You can expect your hardwood flooring delivery to arrive 3-8 business days after shipment. For further information on the subsequent shipping process, please continue on to our shipping information page or email us at customer.service@fantastic-floor.com

Contact Your U.S. Hardwood Flooring Gurus

Whether you are ready to order or just beginning the search for affordable hardwood flooring, our experts would love to speak with you. For more information about the ordering process or to sample some of our collections, contact us today. We look forward to working with you!