Customer Service

Classic and Modern Hardwood Flooring

A high-quality hardwood floor can turn any house into an elegant, comfortable and inviting home, and at The Fantastic Floor, we're proud to help customers all over the country do just that. We proudly offer an extensive variety of premium hardwood flooring material, ranging from classic prefinished hardwood floors to modern and innovative materials like cork flooring and reclaimed/green certified flooring materials. Our inventory features more than 4,700 products, giving us the largest selection in the nation – but what truly sets us apart is our customer service.

Our Commitment to Our Customers

We're proud to offer 1st quality flooring materials at discount prices, but at The Fantastic Floor, what we truly pride ourselves on is our fantastic customer service. We know that choosing a hardwood floor is a major decision that affects the livability of your home for years to come, and as a layperson, it can be hard to know how to decide between one type of hardwood flooring and another.

That's why we're committed to providing best-in-class customer service at every stage of the process, with knowledgeable, friendly staff at the ready to answer any question you may have. No matter what your budget or your goals, we're happy to provide advice on which flooring material to choose, explain the ordering process, and even can recommend certified installers in your town. Our mission is to help you find the hardwood floor of your dreams and make sure the entire process runs smoothly – and our customer service is an integral part of that.

Learn More About Us

We know the process of choosing and installing a new hardwood floor can feel intimidating, but we're here to help. For your convenience, we have a number of resources available to help you through every stage of the process, so feel free to visit any of the following pages for guidance and more information:

Get Beautiful New Hardwood Floors Today

A new hardwood floor can completely transform the inside of your home, creating an environment you truly love to be in. If you're ready to start the process of upgrading your home with a gorgeous new hardwood floor, we're here to help: just call us at 888-448-9663 to get started. We can't wait to hear from you, and we're excited to help you choose the perfect new floor for your home!


Call us at 888-448-9663

Fax: 360-433-0374

Monday thru Friday, 7am to 5pm Pacific Time.

Our knowledgable staff is ready to help.