The first step of the order process begins when the customer hits the “submit order”
button at the end of the checkout process. The order is then transmitted to the
The Fantastic Floor corporate office. Upon receiving the order, our employees
begin coordinating the shipment process by issuing a request to the closest warehouse to
prepare the ordered products for shipment.
The employees then coordinate with the shipping service provider specified by
the customer to transport the products to the shipping address specified by the
customer during the checkout process. The shipping service provider then arrives
at the warehouse closest to the customer’s location to pick up the
product and complete the shipment.
For further information on the subsequent shipping process, please continue on to
our shipping information page or email us at